Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Belgien, Dänemark, Deutschland, Estland, Frankreich, Italien, Kroatien, Luxemburg, Malta, Niederlande, Österreich, Polen, Portugal, Schweden, Spanien, Ungarn.

Dispatch costs (inclusive of legally applicable VAT)

*** As of January 1, 2023, due to the significant increase in energy prices and freight costs, we will levy a uniform shipping charge for deliveries within Germany and to other EU countries.

Domestic deliveries (Germany): 

We charge a flat shipping fee of 7,50 € per order.

From an order value of 2500,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):

up to €2,499.99 gross value of goods, shipping costs for selected EU countries are €12.50 per shipment.

From an order value of 2500,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options

-  Prepayment via transfer
- Payment by SEPA direct debit
-  Payment by invoice

Further details on payment

Payment by invoice is only for authorities and companies.

The invoice amount is to be settled at the time of payment on invoice within 0 days.

When paying by SEPA direct debit, you authorize us by issuing a corresponding SEPA mandate to collect the invoice amount from the specified account.
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Our registration number in the central office packing register reads: DE3253921328080

Händlerbund Käufersiegel 

The shipping costs can only be calculated once the item is in the basket.